We always want you to be delighted with your artwork. If you have changed your mind and wish to return it to us you have 14 days from the point of delivery to contact us to organise a return. We do not charge for online returns.
We offer store credit if the artwork is returned within 14 days after we confirm the return in the same condition it was sent in unless otherwise agreed with the gallery.
If you have lost the original packaging, please ensure that the item is securely packaged. Items which have not been packaged appropriately and have been damaged in transit may not be eligible to be refunded.
If your order has arrived damaged, please retain all original packaging and notify us immediately of this so that we can arrange reframing, a replacement or a refund depending on your wishes.
Store credit or refunds are managed centrally and should be processed within 14 days of the receipt of a returned item.
Please do contact the gallery on Whatsapp 07506041501 or email tebbsgallery@gmail.com if you have any questions.